Company Policies

REFUNDS - All sales are final. All contracts are binding. All deposits are non-refundable unless deposit insurance is purchased. You may get a gift card credit for future work in the rare event that you've made a deposit and need to cancel the work. 

LATE PAYMENTS - Reminders will be sent to you. 30 days past due will accrue interest at 29.99% APR

NON-PAYMENT - 29.99% APR will apply to overdue accounts. A builder's lien will be placed on your property preventing any sale, mortgage renewal, permits being issued. Legal action will be taken against you in a court of law and you will be sent to collections. Your credit score will be severely impacted.

CREDIT CARDS - A fee of 3.6% will apply to all credit card payments. Other free payment options are available such as Interac e-Transfer

PER DIEM - Day rates are subject to fluctuations. Currently: $299 from November 1-March 31, $499 From April 1 to October 31. Per staff. 8.00 hours included.

PREP - All jobs included standard prep on nail holes, picture frame holder holes, normal wear & tear. Extensive prep including but not limited to previous brush marks, glue on walls, smoke staining, roller marks, extensive wear & tear, oil paint requiring sanding, holes, dents, pet damager will be additionally charged at $39.99 per hour.

RESCHEDULING FEE - A rescheduling fee of up to 30% may apply at our discretion. We will do our best to fill the time, however we may not have sufficient time.

CANCELLATIONS - Any payments made on a cancellation will be credited to a gift card for future work. Should you cancel started work, a cancellation fee of up to 30% may apply in addition to fees for work completed/deposits.

VERBAL/PHYSICAL ABUSE - Sharp Lines Painting strives to meet all customer expectations and make every client a happy client. Verbal abuse, unprofessional behaviour, disrespect to staff, unsafe working conditions are grounds for immediate cancellation of work.​ Standard cancellation and refund policies will apply.

OUTSTANDING BALANCE - If your account has an outstanding balance, including deposit payments, progress payments & final payments, no further work shall be done including touch up work. Outstanding balances on any and all projects will affect all active projects.

LIENS - A lien will be placed on your property should you refuse to pay us in writing/verbally or if we do not hear from you for 30 days or more.

Company policies may change from time-to-time without notice.